Frequently Asked Questions
Where can I register for Gkash Business Apps?
What are the documents needed if I want to apply for the Gkash Business App?
Basic documents : All Directors IC, SSM or any business license, Bank Statement (First Page) and Outlet/Signboard Photo.
For organisation : basic document plus registration certificate and committee organization chart
How long does it take for the application to be approved?
It takes 3 working days to approve a merchant account upon full documentation.
After registration is complete, what is the next step?
Gkash deployment team will contact you and guide how to make transaction or can refer this user guide
What if i got problem using Gkash apps and does it 24/7 support?
Merchant can contact merchant support firstname.lastname@example.org or 011-5643 4255 for technical support assistance.
How do I login to my merchant portal?
Head to the login page https://e.gkash.my/. Key in your access email and your password.